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Team Leader RN Ambulatory - Ambulatory Care

Company: Children's Health
Location: Wylie
Posted on: November 26, 2022

Job Description:

Team Leader RN AmbulatorySummary:

The Team Leader, Nursing is responsible for providing leadership to the front line staff in collaboration with the Clinical Manager or Practice Administrator. Serves as a conduit between the front-line nursing employees and managers for the purpose of facilitating communication, overseeing orientation of new team members in collaboration with the Clinical Educators, and evaluating clinical practice with a particular focus on quality and performance improvement. Responsible for the results and development of assigned team members. Plans and executes day-to-day operational needs by setting priorities, planning for and addressing staffing needs, and coordinating work across other teams as needed. Provides guidance, coaching, and feedback to team members and provides significant input to employment decisions, addresses performance issues and administers performance reviews. Monitors key metrics and analyzes information to solve on-going problems to improve team performance. Serves in various clinical nursing roles (i.e., direct care nurse, charge nurse, etc.). The Team Leader, Nursing will spend 60% of their time in clinical shifts and 40% of their time in administrative/leadership, recognizing that at least 10% of their time in the clinical shifts is still spent coaching, mentoring, and developing staff.

Responsibilities:

* Perform all aspects of the Clinical Nurse job description when providing direct patient care during scheduled bed side care shifts

People Leadership:

* Participates in the interview and selection process of new team members
* Administers periodic evaluations for new staff members
* Administers annual PEAC's/merit increases
* Provides performance feedback to staff, including the documentation and counseling of performance issues
* Maintains positive staff relations through Evidence Based Leadership and Just Culture
* Completes scouting reports and weekly rounding on staff
* Ensures that staff are kept abreast of changes within the unit, department, division, and organization
* Provides mentoring to staff and developmental opportunities to help team members achieve their career goals
* Administers disciplinary action to staff members when necessary, up to and including terminations, with support of manager and/or director and human resources
* Provides appropriate recognition to staff members
* Develops and implements Action Plans as a result of the feedback received from the annual Employee Opinion Survey
* Accountable to ensure that staff are meeting patient care needs, standards of safety, effectiveness, patient rights and guest relations
* Ensures that staff are delivering care with a team-orientation, an emphasis on good customer relations, sound clinical judgement and appropriate decision making abilities that take into consideration evidence based practice.
* Ensures that staff are responsible and accountable for prescribing, delegating and coordinating patient care. Uses clinical judgment based on nursing skills acquired through formal and informal experiential knowledge and evidence based guidelines to globally assess the patient's situation and through critical thinking and clinical decision making, develop an appropriate plan of care for the patient, with the aim of promoting comfort and healing and prevent any unnecessary suffering.

Operational Leadership:

* Responsible for new hire scheduling with their assigned preceptors during orientation period
* Processes Lawson personnel actions for staff
* Balances staff schedules to ensure adequate coverage and skill mix on every shift
* Monitors trends with attendance and addresses any dependability issues with team members
* Approves PTO requests for team members
* Monitors FMLA/STD/LOA for team members
* Reviews Omnicell reports
* Develops and maintains positive physician relations
* Responsible for ensuring direct reports timecards are accurate and complete prior to bi-weekly payroll signoff and holds staff accountable for repetitive discrepancies in their timecards

Regulatory & Quality Compliance:

* Ensures clean sweeps/unit-based audits are conducted
* Ensures readiness for disease specific certification audits (where applicable)
* Ensures regulatory readiness
* Conducts unit environmental rounds
* Monitors the expiration of staff licenses & certifications
* Ensures employee related paperwork is sent to HR for filing in a timely manner
* Ensures that Patient Health Information (PHI) is protected and secured at all times
* Adhere to all infection prevention initiatives (i.e., hand hygiene, proper disposal of waste)

Staffing:

Assumes the Charge Nurse role 40%

Takes on patient load shift 60%

Miscellaneous:

* Maintains knowledge of unit-specific super users and ensures they remain qualified and proficient as a super user
* Attend leadership meetings
* Complete projects and assignments as assigned
* Participates in committees as assigned
* Ensures that staff are providing education and facilitating learning for patients, families and patient care teams in a way that demonstrates a sensitivity to recognize, appreciate, and incorporate differences related to diversity
* Collaborates with physicians, families and staff to assist in developing and implementing an appropriate plan of care in a way that promotes/encourages each person's contributions towards achieving the best patient outcomes
* Advocates for the patient and staff, represents the concerns of the patient/family and staff members and identifies and assists in resolving any ethical and clinical concerns
* Maintains a body of knowledge and tools that allow them to manage whatever environmental and system resources exist for the patient/family and/or staff members, within or across healthcare and non-healthcare systems
* Continuously inquires about the condition of the patient through the ongoing process of questioning and evaluating the situation and directs treatment changes, if necessary, through collaboration with the healthcare team, inclusive of the patient and family.

WORK EXPERIENCE

At least 3 years clinical experience Required

Leadership experience Preferred

EDUCATION: Minimum BSN Required

LICENSES AND CERTIFICATIONS

Current license to practice professional nursing in the State of Texas Required

BLS certification approved by the American Heart Association Required

PALS/NRP/ACLS - department specific requirements (see addendum) Required

Effective April 20, 2020, new employees must obtain PACES certification within 6 months of hire and existing employees must obtain PACES certification upon expiration of their PEARS certification (no later than April 20, 2022). (Department specific requirement - see addendum) Req

MANAGEMENT SKILLS

Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.

Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.

Meet patient and patient family needs; take responsibility for a patient's safety, satisfaction, and clinical outcomes; use appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.

Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.

Develop and use collaborative relationships to facilitate the accomplishment of work goals.

Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.

Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.

Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

Effectively manage one's time and resources to ensure that work is completed efficiently.

Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self impose standards of excellence rather than having standards imposed.

Assimilate and apply new job-related information in a timely manner.

Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

About us

Children's Health values the role each member of our team plays in helping us make life better for children. We employ more than 7,500 people and provide rewarding career opportunities that help them reach their highest potential.

We also hold Magnet recognition from the American Nurses Credentialing Center for nursing excellence, we serve as the primary pediatric teaching facility for---the University of Texas Southwestern Medical Center, and we are widely recognized for delivering high quality care.

Children's Health has also been named one of the 150 Top Places to Work in Healthcare by Becker's Healthcare for nine consecutive years.

We invite you to learn more about Children's Health.

Benefits

Children's Health offers competitive pay, a comprehensive benefits program and opportunities for learning and career development. We promote a diverse and inclusive workplace, and our team members have a voice in their work through surveys and town halls.

We invite you to learn more about Children's Health.

Keywords: Children's Health, Wylie , Team Leader RN Ambulatory - Ambulatory Care, Healthcare , Wylie, Texas

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