Closing Team Leader
Company: Target
Location: Wylie
Posted on: January 18, 2023
Job Description:
Description:ALL ABOUT TARGETAs a Fortune 50 company with more
than 350,000 team members worldwide, Target is an iconic brand and
one of America's leading retailers.Working at Target means the
opportunity to help all families discover the joy of everyday life.
Caring for our communities is woven into who we are, and we invest
in the places we collectively live, work and play. We prioritize
relationships, fuel and develop talent by creating growth
opportunities, and succeed as one Target team. At our core, our
purpose is ingrained in who we are, what we value, and how we work.
It's how we care, grow, and win together.ALL ABOUT CLOSINGThe
Closing team continues the momentum from the teams day of hard work
to finish strong; they take care of the guest until the doors close
each night. They have a deep understanding of each leaders vision
for their business, they prioritize through the eyes of the guest
and have fun with the team while nailing closing routines.At
Target, we believe in our team members having meaningful
experiences that help them build and develop skills for a career.
The role of Closing Team Leader can provide you with:
- Knowledge of guest service fundamentals and experience building
and fostering a guest first culture across the store
- Experience driving storewide sales volume and profitability
results
- Capabilities in developing effective business partnerships
across store to achieve common goals
- Skills in workload efficiency across the store including
leading closing routines and coaching team members in all areasAs a
Closing Team Leader, no two days are ever the same, but a typical
day will most likely include the following responsibilities:
- Demonstrate a service culture that prioritizes the guest
service experience. Model, train and coach expectations to deliver
the service standard
- Understand your role in sales growth and how each area
contributes to and impacts total store profitability
- Problem solve and prioritize across multiple business areas to
execute store strategies as initiated by the Store Director to
deliver business results and store sales goals while prioritizing
the guest experience
- Be a partner to the store leadership team through communication
and collaboration to influence current sales performance and
workload deliverables, leverage daily check-ins, check-outs and
leadership meetings as connection points
- See total store operations through the lens of the guest,
establish consistent routines and lead the team to ensure
departments are zoned, in-stock, signed and labeled appropriately,
setting the store up for success the next day
- Use business planning tools to share priorities and business
updates with store leadership
- Take action to achieve performance goals
- Expect and enable team members to stay up-to-date on relevant
trends and products
- Evaluate and recommend candidates for open positions and
develop a guest-centric team
- Lead team onboarding and learning and help close skill gaps
through development, coaching and team member interactions
- Establish clear goals and expectations and hold team members
accountable to expectations; partner with leaders as needed to
share performance feedback
- As a key carrier, follow all safe and secure training and
processes
- Address store needs (emergency, regulatory visits,
etc.)Demonstrate a commitment to diversity, equity, and inclusion
through continuous development, modeling inclusive behaviors, and
proactively managing bias
- Always demonstrate a culture of ethical conduct, safety and
compliance; lead and hold the team accountable to work in the same
way
- Support guest services such as back-up cashier, order pick up
(OPU) and Drive up (DU) and maintain a compliance culture while
executing those duties, such as compliance with federal, state and
local adult beverage laws
- All other duties based on business needsWHAT WE ARE LOOKING
FORWe might be a great match if:
- Working in a fun and energetic environment makes you excited.
We work efficiently and as a team to deliver for our guests
- Providing service to our guests that makes them say I LOVE
TARGET! excites you. Thats why we love working at Target
- Leading teams who are stocking, setting and selling Target
product sounds like your thing Thats the core of what we do
- You arent looking for a Monday thru Friday job where you are at
a computer all day We are on the go all day (especially on the
weekends), making it easy for the guest to feel welcomed, inspired
and rewardedThe good news is that we have some amazing training
that will help teach you everything you need to know to be a
Closing Team Leader. But there are a few skills you should have
from the get-go:
- Previous retail experience preferred, but not required
- High school diploma or equivalent
- Must be at least 18 years of age or older
- Lead and hold others accountable
- Learn and adapt to current technology needs
- Work independently and as part of a team
- Manage workload and prioritize tasks independently
- Welcoming and helpful attitude
- Effective communication skillsWe are an awesome place to work
and care about our teams, so we want to make sure we are clear on a
few more basics that we expect:
- Access all areas of the building to respond to guest or team
member issues
- Interpret instructions, reports and information
- Accurately handle cash register operations
- Climb up and down ladders
- Scan, handle and move merchandise efficiently and safely,
including frequently lifting or moving merchandise up to 40
pounds
- Flexible work schedule (e.g., nights, weekends and holidays)
and regular attendance necessaryAmericans with Disabilities Act
(ADA)Target will provide reasonable accommodations (such as a
qualified sign language interpreter or other personal assistance)
with the application process upon your request as required to
comply with applicable laws. If you have a disability and require
assistance in this application process, please visit your nearest
Target store or Distribution Center or reach out to Guest Services
at 1-800-440-0680 for additional information.Qualifications:
Keywords: Target, Wylie , Closing Team Leader, Hospitality & Tourism , Wylie, Texas
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