GROOMING SALON LEADER
Company: Tractor Supply
Location: Sulphur Springs
Posted on: September 27, 2024
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Job Description:
Grooming Salon LeaderOverall Job SummaryThis position is
responsible for leading the operations of the grooming salon,
achieving targeted goals and driving results to grow the business.
This includes overseeing daily operations of the salon, training
and coaching staff, and providing exceptional customer service to
all pet parents and their dogs.Essential Duties and
Responsibilities (Min 5%)As a Salon Leader, it is essential that
you be available, flexible, adaptable and service-oriented, as you
must be able to fulfill all of the the following
requirements:Maintain regular and predictable attendance.Work
scheduled shifts and have the ability to work varied hours, days,
nights, weekends and overtime as dictated by business needs.Take
the initiative to support selling initiatives (TEAM):--- Thank the
Customer--- Engage with the customer and/or pet--- Advise products
or services--- Make it MemorableSalon Leaders are required to
perform a combination of the following duties throughout their day.
Although daily tasks may vary day to day, our business and staffing
model makes it essential every Salon Leader be able to perform all
fo the following duties accurately, efficiently, and safely on a
regular basis and without advance notice:--- Manage the day to day
operations of the Groom Shop; including scheduling, safety
checklists, and salon audits--- Assist in hiring and onboarding all
new Groomers and Groom Technicians. This includes ensuring timely
completion of all training requirements, mentoring where needed
throughout training and evaluating potential and current employee
grooming skills--- Partner with Store Manager daily/weekly; filter
communication to salon and manage business to plan--- Drive salon
growth - calling existing and new customers, scheduling
appointments, follow-up phone calls and reminders to customers,
attending community events, holding in-store events, working with
rescue groups and more--- Lead salon team members by driving
professional development, coaching for improvement and reviewing
performance key metrics--- Provide professional grooming services
for dogs using the knowledge of canine characteristics and grooming
styles and techniques--- Safe Pet Handling--- Demonstrating
Professionalism--- Equipment Handling and Maintenance--- Ensures
the safety and well-being of animals--- Inspects animals for
external signs of parasites, disease or injury and reports findings
to pet owners.--- Practice Safety and Sanitization protocols---
Sanitizes and maintains upkeep of all grooming tools and equipment
to eliminates injury and spread of diseases to other pet
clients.--- Maintains records of all pet clients to include
services provided and vaccination records.--- Operate computer as
needed.--- Recovery of store, if needed.--- Ensure the safety and
well-being of live animals. Sanitize and maintain holding tanks and
care for live animals as required--- Complete all documentation
associated with any of the above job dutiesEnforce and follow all
salon policies and procedures.May also be required to perform other
duties as assigned.Qualifications2+ years of experience
requiredHigh School Diploma is requiredAny suitable combination of
education and experience will be considered.High Demand IT
Specialized SkillsPlatform KnowledgePreferred knowledge, skills or
abilitiesOperate and use all grooming tools and equipment including
bathing tubs, brushes, combs, scissors, clippers, dryers, and
bathing products such as perfumed shampoo and soapsCommunicate
effectively with Associates and customersDisplay compassion with
animals and treat them accordinglyExhibit attention to detailRead,
write and count to accurately complete all documentationProblem
solving skillsBasic computer skillsStrong interpersonal skills and
ability to resolve issues ethically and with minimal
conflict.Working ConditionsWorking environment is favorable,
generally working inside with moderate noise.Indoor floors and
outdoor lots generally are hard surfaces (concrete, asphalt, etc.)
lighting and temperature are adequate.Exposure to wet conditions,
particularly when bathing dogs.Exposure to sharp grooming
instruments, perfumed shampoos and soaps, pets, and pet
waste.Exposure to cats and dogs of all sizes, breeds, and
temperaments.Work shifts vary from one store to another, but
generally are no less than 4 hours and may exceed 8 hoursPromote a
safe and productive work environment for Team Members and customers
and adhere to Company safety training and guidelinesPhysical
RequirementsThis position is non-sedentary.It is essential that
Team Members have the physical and mental stamina and ability to
move throughout the store and outdoor areas quickly and safely.It
is essential to operate all equipment related to their job duties
efficiently, safely, properly and accurately; and to provide the
highest level of customer service.Ability to move and transfer live
animals, equipment, and merchandise weighing up to 50
pounds.Ability to stand and maintain a stationary position for up
to 8 hours while grooming animals.Ability to frequently move for
4-8 hours per day around the salon to groom animals, clean, and
maintain the salon.Ability to utilize grooming instruments
including shears and dryers.Ability to occasionally lift or reach
merchandise overhead.Ability to bend, kneel, and squat frequently
to position oneself to groom animals, clean shelves, and stock
merchandise and equipment.Ability to constantly operate store
equipment such as computer, cash register, and other store
equipment.Ability to read, write, and count accurately to complete
all documentation.Ability to utilize strong written and verbal
communication skills to communicate effectively with team members
and customers.Ability to successfully complete all required
training.DisclaimerThis job description represents an overview of
the responsibilities for the above referenced position. It is not
intended to represent a comprehensive list of responsibilities. An
Associate should perform all duties as assigned by his/ her
supervisor.ALREADY A TEAM MEMBER?You must apply or refer a friend
through our internal portalClick here
(https://performancemanager4.successfactors.com/sf/home?company=tractorsup)CONNECTIONOur
Mission and Values are more than just words on the wall - they're
the one constant in an ever-changing environment and the bedrock on
which we build our culture. They're the core of who we are and the
foundation of every decision we make. It's not just what we do that
sets us apart, but how we do it.Learn MoreEMPOWERMENTWe believe in
managing your time for business and personal success, which is why
we empower our Team Members to lead balanced lives through our
benefits total rewards offerings. fot full-time and eligible
part-time TSC and Petsense Team Members. We care about what you
care about!Learn MoreOPPORTUNITYA lot of care goes into providing
legendary service at Tractor Supply Company, which is why our Team
Members are our top priority. Want a career with a clear path for
growth? Your Opportunity is Out Here at Tractor Supply and
Petsense.Learn MoreJoin Our Talent CommunityNearest Major Market:
Dallas
Keywords: Tractor Supply, Wylie , GROOMING SALON LEADER, Hospitality & Tourism , Sulphur Springs, Texas
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