Customer Experience Provider

Company: Rescue Restoration
Location: Wylie
Posted on: May 17, 2022

Job Description:

Job DescriptionRescue Restoration is searching for the best Customer Experience Provider to join our team! This is a great opportunity for the right individual to add their talents and skills to our growing company.ROLES & RESPONSIBILITIES

• Put customers at the center of everything you do
• Earn the customers' trust
• Resolve customers' concerns
• Possess strong character and values
• Work effectively with the teamEXPECTATIONs
  • Handle incoming customer service calls
  • Handle overflow appointment requests
  • Handle on-call as needed
  • Meet or exceed consistent metric expectationsREQUIREMENTS & EDUCATION
    • 1-2 years of call center experience preferred or previous customer service experience
    • Working knowledge of computers and ability to navigate through software applications i.e.: MS Outlook, Excel & Word.
    • Previous experience working with a business management and software tools preferred
    • Ability to effectively handle multiple tasks in a fast-paced environmentWhat we offer:
      • Work with a growing company
      • Advancement opportunities
      • Excellent benefits
      • 401k
      • Discount on Crossfit membership

Keywords: Rescue Restoration, Wylie , Customer Experience Provider, Other , Wylie, Texas