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Customer Experience Provider

Company: Rescue Restoration
Location: Wylie
Posted on: May 17, 2022

Job Description:

Job DescriptionRescue Restoration is searching for the best Customer Experience Provider to join our team! This is a great opportunity for the right individual to add their talents and skills to our growing company.ROLES & RESPONSIBILITIES

  • Put customers at the center of everything you do
  • Earn the customers' trust
  • Resolve customers' concerns
  • Possess strong character and values
  • Work effectively with the teamEXPECTATIONs
    • Handle incoming customer service calls
    • Handle overflow appointment requests
    • Handle on-call as needed
    • Meet or exceed consistent metric expectationsREQUIREMENTS & EDUCATION
      • 1-2 years of call center experience preferred or previous customer service experience
      • Working knowledge of computers and ability to navigate through software applications i.e.: MS Outlook, Excel & Word.
      • Previous experience working with a business management and software tools preferred
      • Ability to effectively handle multiple tasks in a fast-paced environmentWhat we offer:
        • Work with a growing company
        • Advancement opportunities
        • Excellent benefits
        • 401k
        • Discount on Crossfit membership

Keywords: Rescue Restoration, Wylie , Customer Experience Provider, Other , Wylie, Texas

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